Shipping policy

 At Orgville, we strive to ensure that your orders are processed and delivered promptly. Please review our shipping and delivery policy below for more details.

Order Processing

  • In-Stock Products: Orders for in-stock products are typically dispatched within 1-3 working days.

  • Bulk and Custom Orders: Bulk orders, custom orders, and made-to-order items may take up to 7-10 working days for dispatch.

Shipping Methods and Rates

  • Standard Shipping: Standard shipping rates apply where applicable. Delivery times may vary based on the destination and our shipping partners.

  • Express Shipping: Express shipping options may be available at an additional cost. Please select your preferred shipping method at checkout.

  • Free Shipping: orders above ₹499 ship free within Tamil Nadu and Pondicherry.
  • Courier partners: ST Courier (TN/Puducherry), Shiprocket (rest of India). The partners may vary without notice in case of unavailability.

Payment Options

  • We accept payments via Credit Cards, Debit Cards, UPI, and Wallets.

  • Cash on Delivery (COD): Available for orders above ₹499.

Delivery Timeframes

  • Delivery times are dependent on our shipping partners and may vary based on your location.

  • You will receive a confirmation email with tracking information once your order has been dispatched.

International Shipping

  • Currently, we only ship within India. We are working on expanding our shipping options to include international destinations in the near future.

Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your order on our shipping partner’s website.

Shipping Delays

  • While we strive to ensure timely delivery, there may be delays due to unforeseen circumstances such as weather conditions, strikes, or other disruptions. We appreciate your patience and understanding in such cases.

Shipping Address

  • Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Contact Us

  • For any order queries or concerns, please contact us at info@orgville.in. Our customer service team is here to assist you.